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There is always something to take your time in wordpress update.

Our last try to update some wordpress sites using ftp credentials was a failure. We were getting the following error :

Unable to locate WordPress Root directory.
Installation Failed

After checking all permissions settings to “wp-includes” and “wp-admin” directories we realize that our ftp user was showing to a “wrong directory”.

The ftp user was logged in at the root directory of wordpress but that was not enough for wordpress.

The right directory should be one step back at : “www/” and not inside it.

Everything now works fine.

 

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